Privacy Policy

This Privacy Policy explains how House Of Glass collects, uses, and protects information when visitors use our gallery website, customer account features, Facebook Page, and related Meta integrations.

1. Information We Collect

We may collect information that users provide directly, including first name, last name, phone number, username, email address when provided, profile data, and messages or inquiries sent through our website, Facebook, Messenger, or WhatsApp channels. We may also store favorite products saved by signed-in users.

2. How We Use Information

We use the information to create and manage customer accounts, let users sign in and update their profiles, save favorite products, respond to inquiries, and communicate with customers about products and service requests.

3. Sharing of Information

We do not sell personal information. Information may be processed by service providers required to operate the website and connected services, such as Firebase authentication and database services, hosting and serverless infrastructure, Google sign-in where used, and Meta platforms used for page publishing and customer communication.

4. Data Retention

We retain information only for as long as needed to operate the website, maintain customer accounts, preserve saved favorites, respond to service requests, comply with legal obligations, and protect the security of the service.

5. User Rights

Users may request access to, correction of, or deletion of their personal information. Signed-in users may also remove their own account through the account features provided on the website when available.

6. Contact

For privacy-related requests, please contact House Of Glass at hady@hg-alshour.online.

7. Updates

We may update this Privacy Policy from time to time. Any updates will be published on this page.